This Privacy Policy applies to Zantipi Agency Pty Ltd (ABN 28 674 337 074), an Australian private company we'll refer to as "Zantipi", "we", "us", or "our" throughout this document. Our registered address is 319/100 Plenty Road, Preston VIC 3072, Australia.
Zantipi operates digital marketing campaigns for live music tours and events. As part of those campaigns we collect personal information from people who sign up to presale lists, register interest in shows, or visit our marketing pages. This policy explains what we collect, why, who we share it with, and how you can exercise your rights over your information.
We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you live in the European Union, the United Kingdom, or California, additional rights apply — see Section 9.
When you sign up via one of our landing pages, we collect:
We also automatically collect:
If you later buy a ticket to one of the shows you registered for, the ticketing provider may send us a list of purchaser email addresses (and sometimes names and postcodes) so we can match you against your earlier signup. We use that match to measure how well our presale campaigns convert into actual ticket sales.
We use your personal information to:
We share your personal information with:
We do not sell your personal information. We do not share it with any third party for that third party's own marketing purposes.
Some of the partners we share information with — including Meta, TikTok, Google, and our infrastructure providers — process data on servers located outside Australia, including in the United States. Where this happens, we rely on the contractual safeguards each partner publishes (Standard Contractual Clauses or equivalent) together with our internal controls to keep your data protected to a standard substantially equivalent to APP 8.
Our landing pages set cookies and load advertising pixels from Meta, TikTok, Google, and (occasionally) Reddit. These trackers help us measure ad performance, build remarketing audiences, and exclude confirmed ticket purchasers from further advertising for the same show.
If you visit one of our pages from the European Economic Area, the United Kingdom, Switzerland, or California, we'll show you a consent banner before we load any non-essential pixel. You can choose "Necessary only" — which keeps the page itself working but blocks the client-side advertising pixels — or "Accept all", which lets them load. Your choice is remembered in your browser's local storage. You can change your mind at any time by clearing site data and reloading the page.
Visitors from other locations (including Australia and New Zealand) see the pixels load with a passive disclosure in this Policy and on the page footer. If you prefer the same banner-blocked behaviour, you can install a browser extension that blocks third-party trackers or use your browser's tracking-protection setting.
We keep your personal information for as long as your marketing consent stands and your relationship with us remains active. We consider your relationship active while any of the following is true:
If you unsubscribe, ask us to delete your information, or none of the conditions above remains true, we delete or de-identify your personal information from our active marketing systems within 60 days. We may keep a record of the unsubscribe itself, and any minimum data needed to honour future opt-outs, indefinitely — so that we never accidentally re-contact someone who has asked us not to.
Tax-relevant transactional records (invoices, ticket purchase matches used in revenue reporting) are kept for the period required by Australian tax law (currently seven years).
Under the Privacy Act 1988 you have the right to:
If you're located in the European Economic Area, the United Kingdom, or Switzerland, the GDPR (or its UK and Swiss equivalents) gives you additional rights, including the right to erasure, restriction of processing, data portability, and to object to processing based on legitimate interests.
If you're a resident of California, the CCPA/CPRA gives you the right to know what personal information we collect, request deletion, correct inaccurate information, and opt out of "sharing" of personal information for cross-context behavioural advertising. We honour the Global Privacy Control (GPC) browser signal as a valid opt-out for California residents.
To exercise any of these rights, email us at privacy@zantipi.com. We'll respond within the timelines required by the relevant law (30 days under APP 12.4, one month under GDPR, 45 days under CCPA).
For any privacy questions, requests, or complaints contact us at:
Zantipi Agency Pty LtdWe may update this Privacy Policy from time to time. The "Last updated" date at the top of the page tells you when we last made a change. If the change is material — for example, a new category of recipient or a new purpose of use — we'll re-prompt you for cookie consent on the next page visit and, if you're an active marketing subscriber, send you an email summary of the change.